Testimonials

I’d just moved from NC to TX and shortly after one of our AC units stopped functioning. Kenny from A/C Rescue came out to help us with a down AC unit. 1st and foremost this company (and Kenny in particular) was a well-run machine. They communicated at every step of the way, some by text message and then Kenny called when he was on his way out. When he arrived it was raining, like it does in TX, but Kenny was careful to not make a mess inside and threw on the booties for the floor. He was professional, super nice, and took all the time I needed to explain part of my system I was not familiar with. What a great guy and this company seems to be on top of things. I can’t tell you how much I appreciate a business run like a business after dealing with yard and pool people that all seem to be side-hustles regardless of the business-like front they put up. Kudos to A/C Rescue.

Cory the technician that came and reviewed my AC and he did it in the most professional and friendly way you could ask for I commend Cory and his job well done and ask AC Rescue to do the same.

Highly recommend Richard DeWitt with AC Rescue! Fast service repair, very Knowledgeable, friendly, fixed our heating issue, he also noticed a couple preventative maintenance issues that needed to be addressed in order to keep future repairs from being needed!

Shaun and Chris from A/C Rescue absolutely saved the day today. My air conditioner started blowing hot air on Sunday, and by Monday night it was 99F indoors! A/C Rescue sent these two superheroes out this morning, and Shaun identified the problem (a bad capacitor) by sound as soon as he got out of the truck. He and Chris got right to work and had it fixed within 5 or 10 minutes! Hooray!!!

Kenney did a great job he was very professional and knew his job very well will recommend him

Kenny was fantastic! The scheduler knew I had a crazy morning and Kenny was able to work with his schedule to make it work for me. He was professional, fixed our issue quickly, and was on his way. I greatly appreciate how wonderful the experience was!

My experience with A/C Rescue was through their technician, Gurjit. I was connected with this company through my Home Warranty company. The only downside to the whole experience was I was without my A/C for 3 days waiting for the soonest appointment. But that’s pretty common during the summer months, so I’m not holding that against A/C Rescue. I was told that someone would reach out to me during business hours and schedule a smaller window to come diagnose the problem. Gurjit actually contacted me first thing in the morning. Originally he had said 1-3 pm, but he actually contacted me around 10 am to let me know he had two cancellations and could be out sooner. Once he made it to my house he was extremely professional. He was quick to diagnose the issue and resolve it. Literally within 15 minutes my A/C was fixed! And what took the experience over the top is he took the time to explain the issue and even gave me some recommendations on what the issue could be if something like my issue ever came up again. I’ve dealt with a lot of field technicians that weren’t nearly as personable.

We recently had to have 1 of our AC units replaced. Once all of the inspections, diagnosis, agreements and parts ordered/received were processed through our Landmark Home Warranty, the AC was replaced and upstairs cooling again. This took around 3 weeks which was not the most pleasant in 100+ TX heat, but when waiting on multiple parties, managing schedules during holidays, it was what it was. Although there were some ‘communication’ issues with front office, while trying to understand who’s responsibility each step was assigned to, all of the technicians were prompt, courteous, patient, helped explain areas of concern and completed the job. About 1-2 wks after the new install, AC was not cooling again. Kenny came out and advised there was a small leak. most likely due to added pressure from the new higher capacity unit. After our discussions, we understood that Landmark Home Warranty would only pay for liquid line replacement IF it was determined it could not be repaired. In this case, the liquid line could be and was repaired, resulting in cool air. Kenny was very patient when I asked several questions as we wanted to understand what went wrong, how a leak could occur with a new unit and the limitations from Landmark. MANY THANKS TO KENNY for his attention to detail, quality repair, service and patience in helping the customer understand, we believe that all customers should have the opportunity to ask questions as it is the customer who has out of pocket expenses, even with home warranty coverage. The repairs were completed and covered at no charge to us, by AC Rescue. Thank YOU Kenny!!!

Kenny was very knowledgeable and fixed our ac quickly. He’s very trustworthy and did a good job.

Sonny was great and he took good care of us was really kind.